Readers ask: How Should A Medical Assistant Communicate With An Elderly Patient?

How Medical Assistants Can Better Deal with Elderly Patients

  1. Allow for additional time.
  2. Be ready to provide physical assistance.
  3. Avoid distractions.
  4. Stand directly in the patient’s line of sight.
  5. Maintain eye contact.
  6. Listen.
  7. Speak slowly and use short, simple sentences.
  8. Carefully explain each procedure and its purpose.

How should a medical assistant communicate with an elderly patient quizlet?

Encouraging the patient to ask questions. A medical assistant should communicate with an elderly patient by Speaking loudly to an elderly patient assumes that he or she is hard of hearing and stereotypes the patient as frail. You just studied 25 terms!

How do you communicate effectively with the elderly?


  1. Allow extra time for older patients.
  2. Minimize visual and auditory distractions.
  3. Sit face to face with the patient.
  4. Don’t underestimate the power of eye contact.
  5. Listen without interrupting the patient.
  6. Speak slowly, clearly and loudly.
  7. Use short, simple words and sentences.

How can a medical assistant communicate caring to a patient?

The medical assistant communicates nonverbally using tone of voice and facial gestures. A closed question expects a yes/no or very short answer. Silence is an effective technique to encourage a patient to continue speaking.

When communicating with a patient you should?

7 Ways to Improve Communication with Patients

  1. Assess your body language.
  2. Make your interactions easier for them.
  3. Show them the proper respect.
  4. Have patience.
  5. Monitor your mechanics.
  6. Provide simple written instructions when necessary; use graphics where possible.
  7. Give your patients ample time to respond or ask questions.

What are some efficient ways to communicate with special needs patients?

Communicating with Adults with Special Needs

  1. Speak Clearly and Directly. Speaking clearly and directly is a great way to enter into any conversation with another individual.
  2. Make Eye Contact.
  3. Listen Attentively.
  4. Don’t Make Decisions For Them.
  5. Don’t Make Assumptions.
  6. Volunteer Your Time and Effort.
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What are six communication techniques you should use when communicating with a person with dementia?

6 nonverbal dementia communication techniques

  • Be patient and calm.
  • Keep voice, face, and body relaxed and positive.
  • Be consistent.
  • Make eye contact and respect personal space.
  • Use gentle touch to reassure.
  • Observe their nonverbal reactions.

What are best communication skills?

Top 10 Essential Skills for Effective Communication

  • Listening. One of the most important aspects of effective communication is being a good listener.
  • Non-Verbal Communication.
  • Be Clear and Be Concise.
  • Be Personable.
  • Be Confident.
  • Empathy.
  • Always Have An Open Mind.
  • Convey Respect.

How should a medical assistant greet a patient?

Be Friendly Greet patients with a smile and let them know you’re happy to see. Put them at ease from the start, and they’ll be more likely to trust you and share their concerns.

Why is communication important in medical assisting?

Why communication is key Medical assistants should display patience, empathy, and professionalism in all their interactions. A good bedside manner can allay some of the patients’ concerns and put them at ease during a stressful visit. Focus on your patient when they talk to you.

How can medical assistants maintain self boundaries with patients?

To maintain self-boundaries in interactions with others, the medical assistant should calmly refuse to provide a telephone number and refuse unwanted invitations. If personal space is entered, the medical assistant should move away and, if necessary, ask the other person not to stand so close and/or not to touch.

What are the communication techniques?

21 Effective Communication Techniques to Improve Your Skills

  • Offer a genuine smile.
  • Ask the right questions.
  • Practice active listening.
  • Observe good communicators.
  • Give (and receive) feedback.
  • Destress and calm down.
  • Empathize with others.
  • Read regularly.
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How do you effectively communicate those you will interact with daily in healthcare from patients to physicians?

Ask about and try to understand barriers to care and compliance. Help the patient overcome barriers. Involve family members if appropriate. The RESPECT Model

  1. Connect on a social level.
  2. See the patient’s point of view.
  3. Consciously attempt to suspend judgement.
  4. Recognize and avoid making assumptions.

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